Terms & Service

📜 Terms & Conditions – SylwiaMart

Welcome to SylwiaMart.com. By using our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information

• SylwiaMart.com is owned and operated by Sylwia Tumiłowicz “Tumiłowicz”, registered in Poland.

• Store address: ul. Stanisława Przybyszewskiego 29, 93-188 Łódź, Poland.

• Contact: contact@sylwiamart.com

2. Use of the Website

• By accessing SylwiaMart.com, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.

• You agree not to misuse the website, attempt fraud, or violate applicable laws.

3. Products & Orders

• All product descriptions, images, and prices are provided with care.

• We reserve the right to correct errors, inaccuracies, or omissions at any time.

• Orders are accepted once confirmed by us via email.

4. Pricing & Payment

• All prices are listed in the local currency (PLN/EUR as applicable) and include applicable VAT.

• Payments can be made securely through accepted payment providers (credit/debit card, PayPal, bank transfer, etc.).

• Orders are processed only after successful payment confirmation.

5. Shipping & Delivery

• We deliver within Poland and internationally (where available).

• Delivery times are estimates and may vary due to courier services.

• Customers will receive a tracking number (where applicable).

6. Returns & Refunds

• Customers may return products within 14 days of delivery in accordance with EU consumer rights.

• Products must be unused, in original packaging, and returned with proof of purchase.

• Refunds are processed to the original payment method within 14 days after receiving the returned goods.

• Some items (e.g., cosmetics, personal use items) may not be eligible for return for hygiene reasons.

7. Liability

• SylwiaMart is not responsible for delays caused by courier companies or force majeure events (strikes, natural disasters, etc.).

• We are not liable for indirect losses or damages caused by improper product use.

8. Privacy & Data Protection

• We process customer data in accordance with our Privacy Policy and GDPR regulations.

9. Changes to Terms

• SylwiaMart reserves the right to update these Terms at any time. Updates will be posted on this page.

10. Contact Information

If you have questions regarding these Terms:
📩 Email: contact@sylwiamart.com
📍 Address: ul. Stanisława Przybyszewskiego 29, 93-188 Łódź, Poland